Privacy Policy

Data Protection Laws of the EU General Data Protection Regulation (GDPR)

The responsible entity within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Prishtinaticket Schweiz AG
Fällmisstrasse 12
8832 Wilen bei Wollerau
Email: info@prishtinaticket.com

Your rights as a data subject

You may exercise the following rights at any time using the contact details of our data protection officer:

Access to the data we store about you and how it is processed,
Correction of inaccurate personal data,
Deletion of your data stored with us,
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
Objection to the processing of your data, and
Data portability, if you have consented to data processing or have entered into a contract with us.

If you have given us your consent, you may withdraw it at any time with effect for the future.

You may lodge a complaint with the competent supervisory authority at any time. The competent supervisory authority depends on your place of residence, workplace, or the alleged violation. A list of supervisory authorities (for the non-public sector) with contact details can be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Purposes of data processing by the responsible entity and third parties

We process your personal data only for the purposes outlined in this Privacy Policy. Your personal data will not be disclosed to third parties for any purposes other than those stated. Data will only be shared with third parties if:

you have given your explicit consent,
the processing is necessary to fulfill a contract with you,
the processing is required by legal obligations,
the processing is necessary to safeguard our legitimate interests, provided there is no overriding interest on your part in keeping your data confidential.

Deletion or blocking of data

We adhere to the principles of data minimization and avoidance. Personal data is stored only as long as it is necessary to fulfill the stated purposes or as long as required by statutory retention periods. Once the purpose ceases to exist or these periods expire, the corresponding data will be routinely blocked or deleted in accordance with legal requirements.

Collection of general information when visiting our website

When you access our website, general information (so-called server log files) is automatically collected through cookies. This may include:

the type of web browser,
the operating system used,
the domain name of your Internet service provider,
and similar technical data.

These details cannot be linked to your identity.

They are technically necessary to:

ensure smooth connection to the website,
guarantee uninterrupted use of our website,
evaluate system security and stability,
and serve other administrative purposes.

The processing is based on our legitimate interest in data collection. We do not use this information to identify you personally. Recipients of this data are solely the responsible entity and, if applicable, contracted processors.

Anonymous information of this kind may also be statistically evaluated to optimize our website and its underlying technology.

Cookies

Like many other websites, we use cookies. Cookies are small text files stored on your hard drive by a website server. They automatically capture certain technical data such as your IP address, browser type, operating system, and internet connection.

Cookies cannot be used to launch programs or transmit viruses to your computer. The information contained in cookies helps us facilitate navigation and ensure the proper display of our web pages.

We do not pass on the data collected by us to third parties, nor do we link it to personal data without your consent.

You can, of course, view our website without cookies. Web browsers are usually set to accept cookies by default. You can disable cookies at any time in your browser settings. Please use your browser’s help function to learn how to change these settings. Note that certain features of our website may not function properly if you disable cookies.

SSL Encryption

To protect your data during transmission, we use up-to-date encryption methods (e.g., SSL) via HTTPS.

Based on your explicit consent, we may send you our newsletter or similar information by e-mail to the address you provide.

To receive the newsletter, only your email address is required. The data you provide during registration is used exclusively for this purpose. Subscribers may also be informed by email of circumstances relevant to the service or registration (e.g., changes to the newsletter offering or technical notices).

For a valid registration, we require a valid email address and use the double opt-in procedure: we log the newsletter request, send a confirmation email, and record receipt of your confirmation. No further data is collected. The data is used solely for sending the newsletter and is not shared with third parties.

You may withdraw your consent to the storage and use of your personal data for newsletter purposes at any time. Each newsletter contains an unsubscribe link. You may also unsubscribe directly on this website or notify us via the contact details provided at the end of this privacy notice.

Contact form

If you contact us by email or via the contact form with any type of inquiry, you are voluntarily giving us your consent to get in touch with you. For this purpose, a valid email address is required. This allows us to assign your inquiry and respond to it. Providing additional information is optional. The data you provide will be stored solely for the purpose of processing your inquiry and any possible follow-up questions, and will be automatically deleted once your request has been dealt with.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies (text files) stored on your computer to enable analysis of your use of the website. The information generated by the cookie about your use of this site is generally transmitted to and stored on a Google server in the USA.

Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within the member states of the EU or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to analyze your use of the site, to compile reports on website activity, and to provide other services related to internet usage. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

The purpose of the processing is to evaluate website usage and compile reports on activity, serving as a basis for further optimization of the site and services. Processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by adjusting your browser settings. However, please note that in such cases, some functions of the website may not be fully available.

You can also prevent the collection and processing of data generated by cookies (including your IP address) by Google by downloading and installing this browser add-on: Browser Add On zur Deaktivierung von Google Analytics.

Alternatively, you may disable tracking by Google Analytics on our website by clicking an opt-out link. This will place an opt-out cookie on your device, preventing future data collection by Google Analytics for this website – as long as the cookie remains stored in your browser.

Use of script libraries (Google Webfonts)

To ensure that our content is displayed correctly across browsers and presented in a visually appealing way, this website uses script and font libraries, such as Google Webfonts (https://www.google.com/webfonts/). Google Webfonts are transferred to your browser’s cache to avoid repeated loading. If the browser does not support or blocks Google Webfonts, content will be displayed in a standard font.

Accessing these libraries automatically establishes a connection to the library operator. It is theoretically possible – although currently unclear whether and for what purposes – that the operator may collect data.

You can find Google’s privacy policy here:
Google Privacy Policy

Use of Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes, and uses data about how visitors use the map features.

Further information on Google’s data processing can be found in the Google privacy policy. In the Privacy Center, you can also change your personal privacy settings.

Detailed instructions on managing your data in connection with Google products can be found here:
Google Privacy Center

Embedded YouTube videos

Some of our web pages include embedded YouTube videos. The operator of these plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page containing a YouTube plugin, a connection to YouTube’s servers is established, and YouTube is informed about the pages you are visiting. If you are logged into your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider sets cookies that collect information about user behavior.

If you have disabled the storage of cookies for the Google advertising program, you will not be affected by such cookies when watching YouTube videos. However, YouTube also stores other non-personal cookies with usage information. If you want to prevent this, you must block cookies in your browser.

More information about data protection at YouTube can be found here:
YouTube Privacy Policy

Changes to our privacy policy

We reserve the right to update this privacy policy to always comply with current legal requirements or to reflect changes in our services (e.g., introduction of new services). For future visits, the latest version of this privacy policy will always apply.

Questions to the data protection officer

If you have any questions about data protection, please send us an email.

This privacy policy was created with the support of activeMind AG.